Shipping and Return Policies

Shipping

Orders are fulfilled at the winery within two business days.

Please allow at least a week for the parcels to arrive from the date they are shipped from our winery.

Free shipping on all orders of 12+ bottles.

 

All orders are shipped via Australia Post with tracking provided on dispatch.

There is also pick-up available - so if you are local and would like to save on shipping, please stop by!

1-6 bottles 7-11 bottles Dozen or more
Wine Club Members Free Free Free
SA $10 $15 Free
VIC NSW $15 $20 Free
ACT NT QLD TAS WA $20 $25 Free

 

International orders

Overseas? We might be able to ship to you.

Please email wine@ngeringa.com to enquire.

 

Returns

Refunds are only available on damaged or faulty items.

Please contact wine@ngeringa.com for broken items.